Video: Exploring the Business Benefits of Chatbots

From eBay and H&M, to Subway and even Transport for London, many brands are implementing chatbots in their business. Chatbots have become a popular buzzword the last couple of years, however, many are still unsure of how to extract their true value.

In this video from our latest event, Exploring the Business Benefits of Chatbots, we highlight some of the key advantages (and disadvantages) of chatbots, and how you can start creating a compelling user experience and create your perfect bot.

Key takeaways:

  • Businesses were able to see a 99% improvement in response time.
  • Chatbots created more sales conversions for some brands.
  • Businesses could save 85% of their spend in customer service calls each year and significantly increase their revenue by integrating chatbots.

Simply fill out the form to download the video to see if a chatbot is right for your business.