Breakfast talk:
How Digital Tools can Transform Workplace Efficiency and Customer Experience

Tuesday 9th October 2018 8:30am - 10:30am The Shard, London



There’s a digital tool or app for almost everything.

Now, businesses aren’t just embracing digital solutions for customer use—they’re empowering their workforce with them.

At this event, see how operational innovators and technology leaders are using digital solutions and mobile technology to improve efficiency, delight customers and reduce waste. Learn how to streamline your business while planning for a tomorrow full of unknowns.

Rest assured, you’re not alone—many of the companies already attending this event are experiencing the very same challenges.

It’s time to start your real digital transformation.


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Why you need a workforce management app

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Key operational elements you should manage

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The benefits of streamlined design and build processes

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The value of a minimum viable product

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How other companies use mobile apps successfully


Join Adam Croxen and his special guests for this free breakfast talk on the 24th floor of the Shard.

Tuesday 9th October, from 8.30 – 10.30am.

The Shard, 32 London Bridge St, London SE1 9SG. (View on Google Maps)

The nearest station is London Bridge, which is serviced by the Northern and Jubilee tube lines, and Southern and Southeastern train lines.

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Internal image of The Shard in London


08.30: Coffee and pastries
09.00: Presentation – How Mobile Apps Can Transform Workplace Efficiency and Customer Experience
09.30: Panel Q&A – exploring the practical challenges of delivering workforce management and tracking, whilst meeting user needs to improve their efficiency and ensure employees enjoy their work
10.15: Networking


Adam Croxen

Adam Croxen | Managing Director | Future Platforms

Adam knows a thing or two about delivering digital transformation in the workplace. He’s the MD and principle strategist for Future Platforms and has worked with leading companies including Dominos, First Group, EE and Ralph Lauren.

He’s helped transform organisations through user-focused technical solutions—helping to engage users, drive revenue, streamline operations and unlock new opportunities.

Adam is looking forward to a collaborative discussion with a diverse peer group and hearing about your experiences too.

Catherine Davies

Catherine Davies | Programme Director - Cross Divisional Consumer Experience | First Group PLC

Catherine will be sharing her experiences of delivering apps across different sectors, multiple regions, diverse organisations and managing challenging environments and technology.

Jason Prescott

Jason Prescott | Head of Operations and Training | Domino's Pizza Group

Jason led the initiative to design and implement the Domino’s Pizza, Driver Tracking System, as part of a wider digital transformation of the UK’s leading quick-service food brand. He is well placed to share the day to day realities of implementing transformative digital initiatives from a cultural, operational and customer benefit perspective.

Gaurav Garg

Gaurav Garg | Transformation and Innovation Leader

Gaurav is a thought leader in large data ingestion, analytics and cloud transformation. And he produces extraordinary results.

Through his belief in sustained innovation and continuous improvement—backed up by design thinking techniques and agile methodologies—Gaurav is a problem solver by nature. He cuts to the root of the problem, delivers business value and leads by example.

And his CV is impressive, having worked with Goldman Sachs, Emirates, Sainsbury’s, Infosys, Barclays, Chicago Booth University and NIT Trichy India.

Check out his views on LinkedIn.


Fill in your details below to secure your seat at our upcoming breakfast talk. You’ll receive an email confirmation shortly after and we’ll confirm final details a few days in advance. Spaces are limited.

Future Platforms host events, webinars and dinners throughout the year. Be the first to know about future events by ticking the box and we’ll make sure you receive an invite as details are confirmed.