Why voice and chat platforms are here to stay

18 May, 2017 Read More Down Arrow
Why voice and chat platforms are here to stay

Why voice and chat platforms are here to stay

by George Gabriel on 18 May, 2017

Whether it’s a news or recipe bot on Facebook, a chat-based tool like Google Assistant, or a standalone in-home assistant like Amazon Echo, voice and chat-based interfaces have gained unprecedented levels of popularity in the past twelve months....

Mobile’s increasing influence on public transport

Exploring mobile’s growing influence on public transport for ITProPortal

by George Gabriel on 12 Apr, 2017

With rising car ownership costs, growing traffic jams, and an increased awareness of climate change, more Europeans are turning to public transport than ever before. Coupled with the crucial roles that mobile and digital are now playing in...

Interview with Internet Retailing on loyalty in an omnichannel world

by Kayleigh Fitzgerald on 23 Mar, 2017

Earlier this month, our MD Adam Croxen was interviewed by Emma Herrod from Internet Retailing about the role of loyalty in an omnichannel environment.  At a time when many of the biggest retailers don’t have physical stores, the...

Tech City News shares our guidance for using tech to drive loyalty

by Kayleigh Fitzgerald on 08 Mar, 2017

Recently we were asked by Tech City News about the future of loyalty schemes. We shared our thoughts in this article, but the answer is fairly straightforward: utilise technology to create a frictionless customer experience. Many retailers still...

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