First Rail carries more than 345 million passengers across its UK franchises, which include Great Western Railway, South Western Railway, TransPennine Express and Avanti West Coast – and one open access passenger rail service, Hull Trains.
To ensure a smooth journey for its passengers, each First Rail franchise has its own iOS and Android app solution, which are managed by Future Platforms.
First Rail’s franchise apps provide faster boarding times, better data and analytics on user journeys, real-time ticket updates, and improved journey planning. In 2019, First Rail’s revenue improved by more than 35.4 percent from the previous year - find out why.
Download our case study to find out
- How the apps have added to First Rail's revenue growth.
- Why the apps have an average rating of 4.5 stars.
- How the apps address main commuter frustrations.
- Why the apps encourage customer loyalty with First Rail franchises.
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