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  1. Tom Hume’s Mobile Predictions for 2012

    on Newsletter, 20 January 2012

    Start-of-year predictions are a cliche of blogging, and the really big stories of the last year came from the left-field: few predicted that HP would drop WebOS and shutter the TouchPad just a year after shelling out $1.2bn for Palm, or the frenzied yet thorough bedding of Nokia by Microsoft. Yet it’s worth looking for a few trends, and considering what might happen if they continue.

    “Web versus native” is the “Mac vs PC” debate of the 21st century: a frequently hyperbolic argument based on the false premise that for one to win, the other must lose. The web won’t be going away any time soon, and every aspect of it is being actively developed by smart, well-funded organisations who live and breathe it. At the same time, mobile users are voting with their feet and choosing native apps over web, where both are available – see the investigative work of Ben Evans, who concludes that 70% of Facebook mobile users use apps. This fits in with figures Comscore revealed at Mobile Monday in London this last July: mobile web usage is growing, but app usage grows faster (for Facebook at least).

    So here’s a prediction: contrary to what you might read elsewhere, 2012 isn’t the year when native apps are overtaken by the web. For services which are frequently used or have a commercial aspect, apps are justified and so increase their lead; but there’s plenty of room elsewhere to allow for a healthy growth in mobile web use too.

    Kindle is looking increasingly interesting, with over a million devices being sold a week in the run-up to Christmas. That’s not bad, but in the same quarter Apple sold just over 28 million iPhones and iPads (2.3 times as many), and Google announced 700,000 Android activations a day (4.9 times as many). Whatever the proportions, that’s three healthy ecosystems: that’s good news for consumers, and good news for providers of content and services who can reach them.

    It’s hard to imagine that B2C sales of apps are sustainable. We’ve just seen the mighty (and endearingly frank) UsTwo come clean about sales of their excellent Whale Trail game, which despite being high quality and getting lots of press attention has so far failed to turn a profit, and is unlikely to do so on the back of Android sales alone. A resetting of expectations regarding the riches to be found in indie game publishing is long overdue. We saw this happen with J2ME games in the mid-2000s, and with the web itself at the turn of the millenium: frictionless distribution is not the only ingredient of a successful business.

    And finally, a few stories to keep an eye on this year: the various lawsuits in which Android is embroiled (Oracle vs Google, Motorola vs Android, Samsung vs Apple) make for fascinating reading with the aid of the excellent FOSS Patents blog from Florian Mueller. Nokia and Microsoft have executed well so far on their first product, the Lumia; whilst a good product may not itself be enough (as HP/Palm showed with WebOS), it’s a great first step and Microsoft will be spending heavily this year to keep up momentum. And finally, 2012 is set to be a big year for the newspapers: buffeted by scandal and with the honeymoon of their first tablet apps over, now working out how they’ll build sustainable digital businesses.

    by Tom Hume

  2. Major Websites to Blackout This Week in SOPA Protest

    on Web Review, 17 January 2012

    In Today’s Web News…SOPA and the Protect IP act continue to dominate headlines with the news that Wikipedia, Mozilla and Reddit are all joining a black out in protest of SOPA and related bills that are considered to threaten the internet as we know it.  Read about these proposed plans as well as why Adam Curry believes us to be missing the point.

    In other news read about Steve Wozniak’s remarks that stirred the now-familiar iOS vs Android debate and why the World Bank is now counting on Google Data from Maps.

    Major Websites to Blackout This Week in SOPA Protest

    Protect IP Act: The Lowdown on How it Would Break The Internet

    SOPA is a Red Herring

    World Bank Assumes Control of Google Map Data

    Steve Wozniak: Android is Better Than the iPhone in Some Ways

    App Store Quantity Does Not Equal Success

    Fragmentation in Not The End of Android

    Which Mobile Payments Provider is Right for You?

    GroupShot: Clever Photo App

    50% Off Facebook Ads, If You Keep Your Users On-Site

    Meme-Based Board Game Uses Kickstarter for the Win

    Finished Angry Birds?

    Tablets Will Transform the Classroom

    87% of Connected Consumers Prefer Websites & Mobile Sites Over Apps?

    Marrying Content with Mobile Apps

    Everyday at Vexed we round up the industry stories that we find interesting and insightful. These are sent round in an email digest, helping to inform the work we do for our clients and keep us at the forefront of digital. If you have questions about any of these stories or would like to talk to us about projects based on any of them, drop us a line at info@vexeddigital.com.

  3. Brand Perfect Tour – closing the gap between brands and mobile

    on events, 16 January 2012

    I was kindly invited to help with the Brand Perfect Tour event in Berlin on Oct 27th 2011. I wasn’t quite sure of what to expect going into it. We had done a bit of prep for the afternoon’s workshops, but I couldn’t picture what delegates would have got out of the day.

    Now I know.

    The telling moment for me was when I was dragged out of the post event drinks to make my way to the airport. I didn’t resent it so much because of the (excellent) Prosecco I was leaving behind, but because I was watching people from different disciplines making new connections, exchanging notes and imagining new possibilities.

    I think that the buzz was created by two themes that ran through the day, starting with  Aral‘s opening keynote and replayed across all of our contributions as speakers and facilitators:

    1) Do not settle for mediocrity, however tempting. Coherent visuals, behaviour and functionality are what will make your brand stand out;
    2) A new workflow is needed if brands are to achieve that. It’s about collaboration, and thinking of your mobile presence as a product, rather than a project.

    So thanks to Monotype for creating a forum where mobile experts can mix with brand and marketing practitioners, sharing evidence and techniques rather than sales pitches. Looking forward to the next events!

  4. Murdoch vs. Google on Twitter

    on Web Review, 16 January 2012

    Today’s web news…

    In Today’s News Rupert Murdoch’s foray into ‘Tweeting’ has already made waves, with a Twitter tirade against Google and the White House hitting headlines over the weekend and Google responding by branding the media mogul’s rant as ‘Nonsense.’  In other news Mobile Shopping has increased almost threefold when comparing 2010 to 2011, and Domino’s unveils a new Blogging Sponsorship programme…

    Murdoch vs. Google on Twitter

    Domino’s Blogger Sponsorship

    Nokia & EA’s Major WP Game Push

    CodeMash 2012 Report

    Top 10 Tech: CES Edition

    Foursquare Becomes Social Search Engine with New Explore Feature

    FTC to Probe Google+

    Mobile Shopping Increases Nearly Threefold

    PR Resolutions for 2012

    Four Seasons Unveils $18m Website

    How Commercial Plugin Developers Are Using The WordPress Repository

    The Future of Social TV is Now

    Groupon CEO Interview

    AT&T, Social Analytics and Online Learning

    Everyday at Vexed we round up the industry stories that we find interesting and insightful. These are sent round in an email digest, helping to inform the work we do for our clients and keep us at the forefront of digital. If you have questions about any of these stories or would like to talk to us about projects based on any of them, drop us a line at info@vexeddigital.com.

  5. Congratulations Nokia Lumia 900

    on Web Review, 13 January 2012

    Today’s web news…

    In today’s news the Nokia Lumia 900 won a best of CES Award in a marked success for the WP7 device while Google continued to come under fire from both its announcement to include social in its search and a Kenyan startup scandal awash on Twitter.  In other news apps are everywhere, from opposing SOPA, educating youngsters about UN issues or just adorning the humble car.

    Congratulations Nokia Lumia 900

    Is Too Much Plus a Minus for Google?

    The Boycott SOPA App

    Cars Connect with Apps

    Android Devs Get Schooled on Style

    9 Digital Campaigns to Learn From

    2011: A Bad Year for The PC

    Facebook Serves Up Plugin for Comments on Mobile Websites

    Huge Queues For Chinese iPhone 4S Launch

    Foursquare Explore Threatens Gogle & Facebook’s Place Recommendations

    Unites Nations – Score The Goals App

    A Theory of Online Jihadist Sites

    Use Fluid to Create Gmail App on Your Mac

    The Trouble with Social Search

    Steampunk GPS App

    Social Commerce Site Jewelmint

    Everyday at Vexed we round up the industry stories that we find interesting and insightful. These are sent round in an email digest, helping to inform the work we do for our clients and keep us at the forefront of digital. If you have questions about any of these stories or would like to talk to us about projects based on any of them, drop us a line at info@vexeddigital.com.

  6. Google+ Growth Spurt to 62m Users, 400m Predicted for 2012

    on Web Review, 4 January 2012

    Today’s web news…

    In today’s news the new contender that many dismissed in social, Google+, is on the rise with a predicted 400m users to be using the network in the coming year. In other news several posts look back at the past year and what it means for 2012…

    Google+ Growth Spurt to 62m Users, 400m Predicted for 2012

    Over 1m People Chose Kindle Fire over iPad this Christmas

    Media Trends to Watch in 2012

    2011: A Brilliant Year for Javascript

    Wikipedia Mobilizes British Town with QR Codes

    The Price of SEO: Infographic

    Global Unrest: How The Revolution Went Viral

    The Pros and Cons of Android Fragmentation

    Apple iOS App Review: iMockups “Almost Indispensable” for Wireframes

    Airlines Use Social Commerce to Promote Social Seating

    2011 in Social Media – What’s In and Out

    Augmented Reality with Processing

    Everyday at Vexed we round up the industry stories that we find interesting and insightful. These are sent round in an email digest, helping to inform the work we do for our clients and keep us at the forefront of digital. If you have questions about any of these stories or would like to talk to us about projects based on any of them, drop us a line at info@vexeddigital.com.

  7. Mobile Retail Now

    on m-commerce, mobile apps, mobile commerce, Mobile Marketing, mobile wallet, Tom Hume, 16 December 2011

    Mobile retail It’s a running gag in the mobile industry that every year since 2000 has been “The Year Of Mobile”, but there are clear signs that when it comes to retail the tiny touchscreens in our pockets are starting to make their presence felt.

    Russell Buckley of Eagle Eye Solutions draws a nice distinction between two areas where retail is embracing mobile: first, by allowing full commerce through the phone (for instance, with Amazon), but secondly by supporting the experience of high street shopping (with coupons or price comparison services).

    Innovation Everywhere

    Look around the industry, and you can see innovation in every part of the consumer journey:

    1. Groupon are the big name in mobile coupons, but Google Offers have a product in beta and smaller players like Eagle Eye Solutions (who tie directly into the EPOS infrastructure in-store) are snapping at their heels;

    2. App stores are awash with price comparison tools like Idealo, and the big Internet players are active here too: Amazon caused a furore last weekend launching their Price Check app into the US App Store, drawing criticism from a US senator, and Google have a product in this category, Google Shopper;

    3. Payment systems are moving beyond the Internet and into the real world. In the US, Square are letting small retailers accept credit card payments through an iPhone app coupled with a cheap dongle; PayPal are returning to their roots (they started out helping Palm Pilot owners send money to one another over infrared); and yes, Google are rolling out Wallet for in-store payments (and rolling their existing payment service, Checkout, into it in the process). VISA are also busy; but they seem to have announced a mobile-related alliance or product in most of the last 10 years, leaving their credibility a little questionable; Fulfilment has seen a revisiting of business models we presumed were dead and buried: start-up Shutl promises 90-minute delivery of goods, which Webvan and Urbanfetch failed to execute on in the late 1990s.

    Can you say “disintermediation”? 15 years ago the Internet was hailed for cutting out middlemen through e-commerce. Today, mobile is letting the same businesses that pioneered on the web extend their reach onto the high street, along with some new entrants. Technology isn’t the only driver of this: the current economic climate is likely to fuel both consumer interest in getting the best deals, and retailers’ interest in maximising their own efficiency.

    Traditional retailers aren’t standing still, with supermarkets in particular working hard to retain loyal customers. Sainsbury’s is offering its own price-match product, giving customers who would have saved by shopping at Asda or Tesco money-off vouchers once they’ve completed their purchase. Meanwhile Tesco are bathing their stores in free Wi-fi, the official press release for this acknowledging that price comparison is one of the key uses their customers make of the new network. Are these displays of confidence, or desperation?

    And the signs are that consumers are finally engaging with mobile commerce: 4.2m UK consumers access retail sites through their mobile phones according to Camerjam, and in the US a study by Oracle/ATG showed that half of US consumers use mobiles to research and browse products: with that number split fairly evening between the sexes, and growing steadily.

    The technology is there; the economic drivers in place; and both retailers and consumers are showing enthusiasm for mobile retail, at last. The high street might be taking its first steps on a path already trodden by the music and print publishing industries…

    by Tom Hume

  8. Vexed Digital Acquires Mobile Specialist Future Platforms

    on Announcements, 9 November 2011

    Vexed Digital are an independent UK digital agency formed in 2006, by the then founder and management team of WPP owned Good Technology.  They create experiences and communities that live across platforms and devices “helping brands understand, build and harness their digital ecosystem to drive engagement and activation”.  Their key clients include Domino’s Pizza, The De Vere Group, Pernod Ricard, Man Booker Prize and Maggie’s Cancer Care.

    Founder of Vexed Digital, Richard Davies, says; “We are delighted to bring a wealth of mobile expertise to our business to bolster our existing capabilities in this area.  In a rapidly evolving industry it’s imperative to continually invest in our offer and ensure we have the right blend of skills to meet the needs of the market. We look forward to forming a successful partnership with Future Platforms in helping both sets of clients to better understand how touch points link up, ultimately to increase conversion and drive commerce”.

    Tom Hume who founded Future Platforms in 2000 says; “We’ve spent the last 11 years building one of the best mobile app teams in the world, and now’s the time to capitalise on this and take the company to the next level. Having worked with the Vexed team before founding FP, I know they’re the right people to help manage this growth”.

    We will continue to work out of our Brighton offices under the Future Platforms name and have already begun benefiting from working together with Vexed Digital on multi-channel projects.